We like big thinkers with small egos who believe in our goal to build a uniquely impactful, long-lasting tech company. Our mission is to make internet business personal.
Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Our products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.
This contrasts with the old way where a business uses a tangle of point solutions, like marketing automation or helpdesk products, with every team operating in a silo. This makes it hard for teams to work together and be on the same page, resulting in a disjointed and very impersonal experience for the customer.
Intercom has 7,000 paying customers in over 85 countries, ranging from startups like General Assembly, ZenPayroll and Invision, to public companies like Ancestry.com, New Relic and Shopify. Founded in 2011, Intercom has raised over $66M million in venture capital and is backed by leading investors, including The Social+Capital Partnership, Bessemer Venture Partners, and ICONIQ Capital.
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